Public Library
Free help with the software we recommend
Short, step-by-step guides for everyday tools, and why they make your work safer. Free for anyone to use.
- How to use Google Authenticator
A free app on your phone that gives you a short-lived 6-digit code. With it, a stolen password alone is no longer enough to get into your accounts. - How to make Google Chrome your default browser
Your default browser opens every web link you click, in email and in other apps. Choosing one good browser everywhere keeps things simple and safe. - How to create a Google Account (you may already have one)
One Google Account gives you Chrome synchronisation, Google Password Manager and Google Authenticator backup on all your devices. - How to set up UpdraftPlus backups on WordPress
UpdraftPlus is a free WordPress plugin, used on more than four million websites, that makes regular backups of your website and keeps them away from your server. - How to get and use a password manager: Google Password Manager or Proton Pass
A password manager remembers a different, strong password for every website, on your computer and your phone. You only remember one. - How to scan and use a QR code on your phone, safely
A QR code is a quick way to open a web address on your phone. Your phone's own camera can read it; no extra app is needed.
Lost or stolen device?
If you are a client of ours and your phone or computer has crashed, or was lost or stolen, let us know as soon as possible. Write to us using the contact details on our contact page, or use the direct email address or telephone number we gave you (we do not publish these). We can lock your account with us straight away, reset your login password, and help you set everything up again.
Our guides give general information. Menu names were checked against the makers' own help pages on 20 October 2026; they can change with new versions. Version 12.